Lost medication in Spain
Have you Lost medication in Spain?
Has been your luggage lost or stolen with your medication in it?
Fortunately, we can help you to continue taking it without interruptions.
Telemedicine services have become a reality after the pandemic.
In some cases, like lack or loss of prescriptions from origin, or some kind of pathologies which doesn’t need an comprehensive physical examination, the telemedicine application method could be very useful, as it is much faster and less expensive for the patient.
Our registered doctors can perform telemedicine and make telematic prescriptions valid in all the Spanish territory through the Receta Privada Electrónica system.
Lost medication in Spain
Lost medication in Spain
Prescriptions in Spain
How does it work?
If it is considered that a telematic consultation is possible, we will ask for your detailed information (Name, Age, Gender, Date of birth, ID type and number, Address, Telephone number, Email) and we will request your permission to store that information in our system in accordance with European and Spanish legislation, so as to make a telemedicine appointment and be able to make the prescription/s needed.
After that, we can coordinate a time for the telematic consultation.
A payment link will be sent from the Paygold secure server platform. Once the payment is made, it’s possible to procced with the consultation (see more information on telematic payments here).
Once one of our doctors makes the video/tele consultation and evaluates your case, and your prescriptions can be sent to your email in an attached PDF file with a QR code, valid in all Spain through the Receta Privada Electrónica platform.
Note: You don’t need to download any App The PDF with the QR code is enough for most pharmacies to provide the prescribed medications. It’s important though, that you take to the pharmacy the patient’s ID.
In the case that the doctor considers that you need to go to a hospital for further evaluation or tests (blood tests, image, etc.), we can indicate the closest and more convenient options, depending on your case and location.
Recently, a comparative study of teleconsultations versus face-to-face consultations has been published in PubMed, revealing a high degree of concordance between the two sets of diagnoses: https://pubmed.ncbi.nlm.nih.gov/11571079/
Controlled substances, such as narcotics, cannot be prescribed in teleconsultations. Please discuss alternative options with our healthcare professionals during your appointment. Your safety and well-being are our priority. Thank you for understanding.
Lost medication in Spain
Payments:
When a home visit is made, or in the case of telematic consultations or prescriptions, we use the Paygold system for payments, where you can pay with your credit/debit card in a secure way.
In these cases, a payment link will be sent to your email from the Paygold secure server platform.
You just need to follow some simple steps there, as in any internet payment case is done.
Lost medication in Spain
Lost medication in Spain
Sometimes some credit cards/ banks need a confirmation by SMS, so it’s important that the patient knows how his/her card works with his bank, his PIN number, and have a connection to a phone network.
This is the only remote payment way we accept (we don’t use paypal or bank transfers).
See more information on payments.
Lost medication in Spain
