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Teleconsultations

Teleconsultations

                             

 

 

 

Telemedicine services have become a reality after the pandemic.


In some cases, like lack or loss of prescriptions from origin, or some kind of pathologies which doesn’t need an comprehensive physical examination, the telemedicine application method could be very useful, as it is much quicker and less expensive for the patient.


Our registered doctors can perform telemedicine and make telematic prescriptions valid in all the Spanish territory through the REMPe system.

 

 

Teleconsultations

Teleconsultations

 

How does it work?

 

If it is considered that a telematic consultation is possible, we will ask for your detailed information and we will request your permission to store that information in our system in accordance with European and Spanish legislation to make telemedicine appointments and to be able to make the presciptions needed (Name, Age, Gender, Date of birth, ID type and number, Address, Telephone number, Email, etc.).

After that, we can coordinate a time for the video-conference or phone call.

 

A payment link will be sent from the GetNet secure server platform from Santander Bank, the biggest and most important bank of Spain. Once the payment is made, it’s possible to procced with the video consultation (see more information on telematic payments here).

 

Once one of our doctors makes the video/tele consultation and evaluates your case. If prescriptions are needed, after the doctor finishes making them (normally a couple of minutes after the payment is done), they are sent to your email in an attached PDF file with a QR code, valid in all Spain through the REMPe platform.

Note: You don’t need to download any App The PDF with the QR code is enough for most pharmacies to provide the prescribed medications. It’s important though, that you take to the pharmacy the patient’s ID.

 

In the case that the doctor considers that you need to go to a hospital for further evaluation or tests (blood tests, image tests, etc.), we can indicate the closest and more convenient options, depending on your case and location.

 

Recently, a comparative study of teleconsultations versus face-to-face consultations has been published in PubMed, revealing a high degree of concordance between the two sets of diagnoses: https://pubmed.ncbi.nlm.nih.gov/11571079/

 

Teleconsultations

 

 

Payments:

 

When a home visit is made, or in the case of telematic consultations, we use the GetNet system of Santader Bank for payments, where you can pay with your credit/debit card in a secure way.

In these cases, a payment link will be sent to your email from the GetNet secure server platform from Santander Bank, the biggest and most important bank of Spain.

You just need to follow some simple steps there, as in any internet payment case is done.

 

Payments Doctor Spain

 

Sometimes some credit cards/ banks need a confirmation by SMS, so it’s important that the patient knows how his/her card works with his bank, his PIN number, and have a connection to a phone network.

 

This is the only remote payment way we accept (we don’t use paypal or bank transfers).

 

See more information on payments.

 

 

Teleconsultations

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